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Effective Date: September 2026
Last Updated: September 2026


1. Introduction

OceanicNova ("OceanicNova", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how OceanicNova collects, uses, stores, protects, and processes personal information when you visit our website, contact us, request marine services, submit enquiries, or communicate with our company.

OceanicNova provides global maritime solutions including ship chandling, marine supplies, technical and mechanical services, marine IT and communication solutions, safety services, cleaning and hygiene services, freight and logistics support, and vessel assistance.

This Privacy Policy applies to customers, vessel operators, ship owners, suppliers, partners, website visitors, and other individuals interacting with OceanicNova worldwide.


2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

OceanicNova website

Contact forms

Request quotation forms

Email communication

Business enquiries

Supplier communication

Customer support interactions

Digital communication platforms

Website technologies including cookies


3. Information We Collect

Depending on your interaction with OceanicNova, we may collect different types of information.

 

3.1 Personal Information

Personal information may include:

Full name

Company name

Job title or position

Email address

Telephone number

Business address

Country and location information

Communication details

Information submitted through enquiry forms


3.2 Vessel and Marine Information

For marine service requirements, we may collect operational information including:

Vessel name

IMO number

Port location

Delivery location

Required services

Product requirements

Technical specifications

Operational requirements


3.3 Technical Information

When you visit our website, we may automatically collect technical information including:

IP address

Browser type

Device information

Operating system

Website usage information

Pages visited

Access time

Security information


4. How We Collect Information

OceanicNova may collect information through:

Website forms

Marine quotation requests

Email communication

Telephone communication

Business meetings

Supplier registration

Customer communication

Cookies and similar technologies


5. How We Use Your Information

OceanicNova may use your information for:

Responding to enquiries

Preparing quotations

Providing marine services

Supporting vessel operations

Managing customer relationships

Coordinating marine supplies

Providing ship chandling services

Managing logistics requirements

Improving website performance

Communicating service updates

Maintaining business records

Protecting security and preventing fraud

Meeting legal obligations


6. Legal Basis for Processing Information

Where applicable privacy laws require a legal basis, OceanicNova may process personal information based on:

Your consent

Providing requested services

Contractual requirements

Legitimate business interests

Compliance with legal obligations

Security and fraud prevention requirements


7. GDPR Compliance – European Union and EEA

For customers and visitors located in the European Union and European Economic Area, OceanicNova respects applicable requirements under the General Data Protection Regulation (GDPR).

Where GDPR applies, individuals may have rights including:

Right to access personal information

Right to correct inaccurate information

Right to request deletion

Right to restrict processing

Right to object to certain processing

Right to data portability where applicable

Right to withdraw consent


8. UK GDPR and Privacy Protection

For visitors located in the United Kingdom, OceanicNova follows applicable UK privacy requirements including:

UK General Data Protection Regulation (UK GDPR)

Privacy and Electronic Communications Regulations (PECR)

Where required, OceanicNova will obtain appropriate consent before processing personal information through non-essential technologies.


9. UAE Data Protection

OceanicNova provides international maritime services and may process information relating to customers and partners located in the United Arab Emirates.

Where applicable, OceanicNova respects UAE privacy requirements including the UAE Personal Data Protection framework.

We take appropriate measures to protect personal information and ensure responsible handling of data.


10. Asia and International Privacy Protection

OceanicNova operates in a global maritime environment and receives enquiries from customers, suppliers, and partners across Asia and other regions.

We apply appropriate privacy and security practices while respecting applicable data protection requirements in the countries where our customers operate.


11. Sharing of Personal Information

OceanicNova may share information only when necessary for legitimate business purposes.

Information may be shared with:

Marine suppliers

Logistics partners

Technical service providers

Technology providers

Professional advisers

Regulatory authorities where legally required

OceanicNova does not sell, rent, or trade personal information to third parties.


12. International Data Transfers

Because maritime operations are global, personal information may be processed or transferred between different countries.

Where international transfers occur, OceanicNova applies appropriate safeguards required by applicable data protection laws.


13. Data Security

OceanicNova implements reasonable technical and organisational measures to protect personal information from:

Unauthorised access

Loss

Misuse

Alteration

Disclosure

Security threats

However, no online system can guarantee complete security.


14. Data Retention

OceanicNova retains personal information only for as long as necessary for:

Providing requested services

Maintaining business records

Meeting contractual obligations

Legal compliance

Resolving disputes

Protecting legitimate business interests


15. Cookies and Tracking Technologies

OceanicNova uses cookies and similar technologies to:

Improve website functionality

Provide better user experience

Analyse website performance

Improve website security

Understand visitor behaviour

For more information, please review our Cookie Policy.


16. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

OceanicNova is not responsible for the privacy practices, security, or content of external websites.

Users are encouraged to review the privacy policies of third-party providers.


17. Children's Privacy

OceanicNova provides professional maritime services for businesses, vessel operators, shipping companies, and industry professionals.

Our website is not intended for children, and we do not knowingly collect personal information from children.


18. Your Privacy Rights

Depending on your location and applicable laws, you may have rights including:

Accessing your personal information

Requesting correction of inaccurate information

Requesting deletion of information

Restricting processing

Objecting to certain processing

Withdrawing consent

Submitting complaints to relevant authorities


19. Changes to This Privacy Policy

OceanicNova may update this Privacy Policy from time to time due to:

Changes in privacy laws

Technology improvements

Business requirements

Security updates

Service changes

The latest version will always be published on this page.


20. Contact OceanicNova

If you have questions about this Privacy Policy or how OceanicNova handles personal information, please contact us.

OceanicNova
Global Maritime, Ship Chandling & Marine Services

Website: https://oceanicnova.com

Contact: Contact Us page

 


 

 

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