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Effective Date: September 2026
Last Updated: September 2026
1. Introduction
OceanicNova ("OceanicNova", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how OceanicNova collects, uses, stores, protects, and processes personal information when you visit our website, contact us, request marine services, submit enquiries, or communicate with our company.
OceanicNova provides global maritime solutions including ship chandling, marine supplies, technical and mechanical services, marine IT and communication solutions, safety services, cleaning and hygiene services, freight and logistics support, and vessel assistance.
This Privacy Policy applies to customers, vessel operators, ship owners, suppliers, partners, website visitors, and other individuals interacting with OceanicNova worldwide.
2. Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
OceanicNova website
Contact forms
Request quotation forms
Email communication
Business enquiries
Supplier communication
Customer support interactions
Digital communication platforms
Website technologies including cookies
3. Information We Collect
Depending on your interaction with OceanicNova, we may collect different types of information.
3.1 Personal Information
Personal information may include:
Full name
Company name
Job title or position
Email address
Telephone number
Business address
Country and location information
Communication details
Information submitted through enquiry forms
3.2 Vessel and Marine Information
For marine service requirements, we may collect operational information including:
Vessel name
IMO number
Port location
Delivery location
Required services
Product requirements
Technical specifications
Operational requirements
3.3 Technical Information
When you visit our website, we may automatically collect technical information including:
IP address
Browser type
Device information
Operating system
Website usage information
Pages visited
Access time
Security information
4. How We Collect Information
OceanicNova may collect information through:
Website forms
Marine quotation requests
Email communication
Telephone communication
Business meetings
Supplier registration
Customer communication
Cookies and similar technologies
5. How We Use Your Information
OceanicNova may use your information for:
Responding to enquiries
Preparing quotations
Providing marine services
Supporting vessel operations
Managing customer relationships
Coordinating marine supplies
Providing ship chandling services
Managing logistics requirements
Improving website performance
Communicating service updates
Maintaining business records
Protecting security and preventing fraud
Meeting legal obligations
6. Legal Basis for Processing Information
Where applicable privacy laws require a legal basis, OceanicNova may process personal information based on:
Your consent
Providing requested services
Contractual requirements
Legitimate business interests
Compliance with legal obligations
Security and fraud prevention requirements
7. GDPR Compliance – European Union and EEA
For customers and visitors located in the European Union and European Economic Area, OceanicNova respects applicable requirements under the General Data Protection Regulation (GDPR).
Where GDPR applies, individuals may have rights including:
Right to access personal information
Right to correct inaccurate information
Right to request deletion
Right to restrict processing
Right to object to certain processing
Right to data portability where applicable
Right to withdraw consent
8. UK GDPR and Privacy Protection
For visitors located in the United Kingdom, OceanicNova follows applicable UK privacy requirements including:
UK General Data Protection Regulation (UK GDPR)
Privacy and Electronic Communications Regulations (PECR)
Where required, OceanicNova will obtain appropriate consent before processing personal information through non-essential technologies.
9. UAE Data Protection
OceanicNova provides international maritime services and may process information relating to customers and partners located in the United Arab Emirates.
Where applicable, OceanicNova respects UAE privacy requirements including the UAE Personal Data Protection framework.
We take appropriate measures to protect personal information and ensure responsible handling of data.
10. Asia and International Privacy Protection
OceanicNova operates in a global maritime environment and receives enquiries from customers, suppliers, and partners across Asia and other regions.
We apply appropriate privacy and security practices while respecting applicable data protection requirements in the countries where our customers operate.
11. Sharing of Personal Information
OceanicNova may share information only when necessary for legitimate business purposes.
Information may be shared with:
Marine suppliers
Logistics partners
Technical service providers
Technology providers
Professional advisers
Regulatory authorities where legally required
OceanicNova does not sell, rent, or trade personal information to third parties.
12. International Data Transfers
Because maritime operations are global, personal information may be processed or transferred between different countries.
Where international transfers occur, OceanicNova applies appropriate safeguards required by applicable data protection laws.
For data deletion requests, visit:
https://oceanicnova.com/data-deletion
Users may also remove OceanicNova Social Publishing access from their Facebook account through Facebook Settings → Business Integrations.
# Social Media Publishing Integration
OceanicNova uses social media integrations, including Facebook services, to allow authorized users to publish approved marketing content through our platform.
When users connect a Facebook account or Page, OceanicNova may process:
- Facebook account information required for authentication
- Page information required for publishing
- Page permissions granted through Meta APIs
- Publishing activity records
OceanicNova does not sell or share this information with third parties.
Access tokens and credentials used for social publishing are securely stored and protected.
Users may disconnect social media integrations at any time through the platform or request deletion by contacting:
Users may also remove OceanicNova Social Publishing access from their Facebook account through Facebook Settings → Business Integrations.
For data deletion requests, visit:
https://oceanicnova.com/data-deletion
13. Data Security
OceanicNova implements reasonable technical and organisational measures to protect personal information from:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Security threats
However, no online system can guarantee complete security.
14. Data Retention
OceanicNova retains personal information only for as long as necessary for:
Providing requested services
Maintaining business records
Meeting contractual obligations
Legal compliance
Resolving disputes
Protecting legitimate business interests
15. Cookies and Tracking Technologies
OceanicNova uses cookies and similar technologies to:
Improve website functionality
Provide better user experience
Analyse website performance
Improve website security
Understand visitor behaviour
For more information, please review our Cookie Policy.
16. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
OceanicNova is not responsible for the privacy practices, security, or content of external websites.
Users are encouraged to review the privacy policies of third-party providers.
17. Children's Privacy
OceanicNova provides professional maritime services for businesses, vessel operators, shipping companies, and industry professionals.
Our website is not intended for children, and we do not knowingly collect personal information from children.
18. Your Privacy Rights
Depending on your location and applicable laws, you may have rights including:
Accessing your personal information
Requesting correction of inaccurate information
Requesting deletion of information
Restricting processing
Objecting to certain processing
Withdrawing consent
Submitting complaints to relevant authorities
19. Changes to This Privacy Policy
OceanicNova may update this Privacy Policy from time to time due to:
Changes in privacy laws
Technology improvements
Business requirements
Security updates
Service changes
Social Media Publishing Integration
OceanicNova uses social media integrations, including Facebook services, to allow authorized users to publish approved marketing content through our platform.
When users connect a Facebook account or Page, OceanicNova may process:
- Facebook account information required for authentication
- Page information required for publishing
- Page permissions granted through Meta APIs
- Publishing activity records
OceanicNova does not sell or share this information with third parties.
Access tokens and credentials used for social publishing are securely stored and protected.
Users may disconnect social media integrations at any time through the platform or request deletion by contacting:
For data deletion requests, visit:
20. Contact OceanicNova
If you have questions about this Privacy Policy or how OceanicNova handles personal information, please contact us.
OceanicNova
Global Maritime, Ship Chandling & Marine Services
Website: https://oceanicnova.com
Contact: Contact Us page
