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Our marine specialists are available to support vessel operators with ship chandling, marine supplies and operational requirements across global ports.
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Our marine specialists are available to support vessel operators with ship chandling, marine supplies and operational requirements across global ports.
Reliable marine crew support services managing seamless crew changes, visa processing, airport transfers, hotel accommodations, and medical assistance.
OceanicNova's Crew Support Services place seafarer welfare, safety, and regulatory compliance at the heart of vessel operations. We facilitate seamless, stress-free crew transitions in compliance with the Maritime Labour Convention (MLC 2006) and local immigration requirements.
OceanicNova coordinates supplies around your port call and takes requests 24 hours a day, 7 days a week. Whether the vessel is alongside or at anchorage, we plan the delivery with the vessel's agent.
Coordinated supply support for:
Planned around your vessel's requirements, safety needs and port schedule.
Complete management of on-signing and off-signing crew transfers between vessel, port gates, local hotels, and international airports.
Support with transit visas, Ok-To-Board letters, letters of invitation (LOI) and immigration clearance, through local agents.
Local agents can meet arriving seafarers at the airport and help with transit and baggage; immigration and customs formalities are handled through our partners.
Hotel bookings, marine fare flight reservations and emergency travel re-routing through travel partners, with requests received 24/7.
Transport, medical consultations, hospital admissions, vaccinations and pharmacy supplies, arranged through local agents and clinics.
Delivery of communication SIM cards, international phone cards, recreational goods, and personal welfare packages directly to crew.
Practical supply support for commercial vessels, from requisition to delivery.
We arrange deliveries at berth and at anchorage. Tell us your port and ETA, and we confirm what we can supply there before you order.
Supplies sourced from manufacturers, authorised distributors and established marine stockists.
Send requisitions with IMPA or ISSA codes. If an item needs certificates, such as class or SOLAS approval, tell us and we confirm what the supplier can provide.
We receive requests 24 hours a day, 7 days a week, through the quote form, email or phone.
Itemised quotations, delivery notes and invoices, plus the product documents the supplier provides. Customs clearance is arranged through our customs partners.
Our operations, technical, supply chain and customer support teams work on each request from quotation to delivery.
Five steps from requisition to delivery, planned around your vessel's port call.
Submit vessel requisitions with part numbers, IMPA codes, and ETA port schedule.
Sourcing from manufacturers and distributors, with an itemised quotation.
Items checked against your order for quantity, packaging and any documents you asked for.
Delivery alongside or by launch boat, coordinated with the vessel and its agent.
Signed delivery receipt and invoice after delivery.
Supplies and technical support for these types of vessel and operation.
Supplies planned around scheduled liner port calls.
Stores, spares and safety supplies for crude, product, chemical and gas tankers.
Robust provisions, heavy-duty deck stores, and cargo hold cleaning.
Technical spares and provisions for offshore support vessels and rigs.
Premium hotel stores, galley catering, and luxury guest-ready supplies.
Stores and spares for harbour craft and tugs, with launch deliveries.
Authoritative insights based on common operational, technical, and procurement inquiries.
Delivery arrangements depend on the port, vessel position and local regulations.
Hi there! How can we help you today?
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