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Emergency Marine Services

Emergency Port Assistance

Emergency port assistance with requests received 24/7: crisis coordination, salvage tugs, emergency un-berthing and containment through local partners.

Service Overview

Comprehensive Emergency Port Assistance

OceanicNova's Emergency Port Assistance supports masters, owners and insurers facing marine emergencies, from engine blackouts to collision damage or oil spills. We receive emergency requests 24 hours a day, 7 days a week, and coordinate local partners to protect life, assets and the marine environment.

Port Operations & Technical Dispatch

OceanicNova coordinates supplies around your port call and takes requests 24 hours a day, 7 days a week. Whether the vessel is alongside or at anchorage, we plan the delivery with the vessel's agent.

Target Audience

Who Requires This Marine Service?

Coordinated supply support for:

Ship Owners & Operators: Asset lifecycle & performance optimization
Ship Management Companies: VMS compliance & superintendency
Offshore Exploration & Drilling: Extreme durability & safety
Technical Superintendents: Spares sourcing & urgent dispatch
Coverage Standard Port by Port
Berth and anchorage deliveries at the ports we support, confirmed for each request
Technical Solutions

Key Capabilities & Service Solutions

Planned around your vessel's requirements, safety needs and port schedule.

24/7 Emergency Requests

An emergency contact line, open 24 hours a day, to coordinate salvage engineers, naval architects and port authority contacts through partners.

Emergency Tug & Pilotage Dispatch

Mobilisation of harbour and ocean tugs for salvage, refloating, towage and emergency un-berthing, through tug operators.

Damage Assessment & Hull Plugs

Dive teams for collision damage assessment, temporary underwater welding and hull plugging, through dive contractors.

P&I Club & Class Surveyor Liaison

Coordination with P&I correspondents, flag-state investigators, and classification society surveyors during incidents.

Emergency De-watering & Pumping

High-capacity submersible emergency salvage pumps, diesel generators, and air compressors deployed to flooded compartments.

Crisis Environmental Containment

Oil containment booms, skimmers and absorbents can be arranged through local spill response contractors.

The Maritime Advantage

Why Choose OceanicNova

Practical supply support for commercial vessels, from requisition to delivery.

Port Coverage

We arrange deliveries at berth and at anchorage. Tell us your port and ETA, and we confirm what we can supply there before you order.

Reliable Supply Network

Supplies sourced from manufacturers, authorised distributors and established marine stockists.

Quality Marine Products

Send requisitions with IMPA or ISSA codes. If an item needs certificates, such as class or SOLAS approval, tell us and we confirm what the supplier can provide.

Available 24/7

We receive requests 24 hours a day, 7 days a week, through the quote form, email or phone.

Professional Documentation

Itemised quotations, delivery notes and invoices, plus the product documents the supplier provides. Customs clearance is arranged through our customs partners.

Coordinated Support

Our operations, technical, supply chain and customer support teams work on each request from quotation to delivery.

Operational Workflow

How We Deliver

Five steps from requisition to delivery, planned around your vessel's port call.

1
Requirement Submission

Submit vessel requisitions with part numbers, IMPA codes, and ETA port schedule.

2
Sourcing & Procurement

Sourcing from manufacturers and distributors, with an itemised quotation.

3
Quality Checking

Items checked against your order for quantity, packaging and any documents you asked for.

4
Port Delivery

Delivery alongside or by launch boat, coordinated with the vessel and its agent.

5
Completion Confirmation

Signed delivery receipt and invoice after delivery.

Sectors & Fleets

Maritime Industries We Support

Supplies and technical support for these types of vessel and operation.

Commercial Container Shipping

Supplies planned around scheduled liner port calls.

Oil, Chemical & Gas Tankers

Stores, spares and safety supplies for crude, product, chemical and gas tankers.

Bulk Carriers & General Cargo

Robust provisions, heavy-duty deck stores, and cargo hold cleaning.

Offshore Energy & OSV Fleets

Technical spares and provisions for offshore support vessels and rigs.

Cruise Vessels & Superyachts

Premium hotel stores, galley catering, and luxury guest-ready supplies.

Port Terminals & Tug Fleets

Stores and spares for harbour craft and tugs, with launch deliveries.

Maritime Knowledge Base

Frequently Asked Questions

Authoritative insights based on common operational, technical, and procurement inquiries.

Q1 What is the response time for emergency port assistance calls?
We receive emergency requests 24 hours a day, 7 days a week, and coordinate local salvage tugs, dive teams and technical engineers; response times depend on the port and partner availability.
Q2 Can you assist with emergency refloating of grounded vessels?
Yes, our salvage masters calculate tide windows, hydrostatics, and coordinate high-bollard-pull tugs to safely refloat grounded vessels.
Q3 Do you handle oil spill containment during vessel emergencies?
Emergency response equipment, such as containment booms, skimmers and absorbents, can be arranged through spill response contractors.
Q4 How do you interact with P&I clubs and hull insurers?
We work alongside your P&I correspondents and appointed average adjusters, providing unbiased real-time documentation and damage telemetry.
Q5 What salvage contracts do you operate under?
We operate under standard Lloyd's Open Form (LOF), BIMCO TOWCON/TOWHIRE, or customized commercial day-rate emergency assistance agreements.
Connected Capabilities

Related Emergency Marine Services

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Available 24/7

Request Marine Support for Your Fleet

Contact OceanicNova for quotations, technical spares or urgent port supplies. We take requests 24 hours a day, 7 days a week.

Who we support

  • Shipowners & fleet principals
  • Ship management companies
  • Technical superintendents
  • Ship chandlers & marine distributors
  • Marine purchasing departments

Delivery arrangements depend on the port, vessel position and local regulations.

Get in touch

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